Shipping policy

1. Delivery areas

Products sold on the Fibernium website are delivered only to:
Metropolitan France

Orders are prepared and processed within:
24 business hours after the order is confirmed.

Estimated delivery times are:
5 to 10 business days from the date the order ships.

These times are provided as an indication only and may vary during periods of high activity or due to logistical constraints.

Shipping is:
Free on all orders, with no minimum purchase.

A tracking number is provided to the customer once the order has shipped.

This number lets you follow the package in real time through the carrier.

Orders are delivered by standard shipping to the address provided by the customer at checkout.

No specific options (express delivery, signature on delivery, etc.) are offered at this time.

In the event of a late delivery or an issue with the carrier, please contact customer service at:
contact@fibernium.com

An investigation may be opened to locate the package and provide an appropriate solution.